PROFILE

• Strategic HR & OD leader with over 15 years driving multi-site global talent strategy and organizational transformation.

• Expertise guiding executives and delivering measurable business outcomes such as organizational transformation, employee engagement, operational effectiveness, and business growth.

• Proven success leading and scaling high-performing teams across complex, fast-paced matrix organizations.

​​​

​​​​​​​​​​​​

SKILLS

Strategic HR: Executive HR Partnership, Talent Strategy, Workforce Planning, Employee Engagement and Relations, Leadership Development, Succession Planning, Compensation Management, Compliance and Labor Relations

Org Dev: Change Management, Organizational Design, Project Management, Learning and Development, DEI Alignment

Analytics and Systems: HR Data and Analysis, AI Enablement, HRIS Management and Migration, Workday, ATS

​​​​​​

​​​

EXPERIENCE

Area Director, Sr Strategic Talent Partner | Bayada | West Chester, PA | October 2021 – June 2025

Bayada is a $1.5B+ nonprofit with 30,000+ employees delivering home health care across the globe.

• Drove 18% YoY revenue growth by supporting HR operations and innovation across North America

• Partnered with presidents and CoEs to align strategic business priorities, resources, and change initiatives

• Improved promotions 66% through systematic succession planning and talent development programs

• Improved employee engagement 9% by creating an employee action planning response framework

• Introduced role-based competencies and success profiles that improved organizational hiring decisions, boosted performance management, and provided direction for employee skill development

• Led workforce planning by assessing critical skills and roles required to support business growth and desired future organizational structure

• Upskilled senior leaders by delivering over 80 high-impact, DEI-aligned L&D workshops

​

Director, Strategic Talent Partner | Bayada | West Chester, PA | January 2020 – October 2021

• Partnered with HR executives to design and scale the organization’s first embedded HR capability across 23 states

• Led HRBP team to implement formalized talent and performance management framework across enterprise

• Created success routines that achieved 100% compliance of performance management (reviews, goals, dev plans)

• Enabled data accuracy and real-time insights for workforce decisions by centralizing HR metrics and data into Workday

• Grew and mentored HRBP team from two members to five members

​

Director of Organization Development | Pearson | West Chester, PA | August 2013 – July 2019

Pearson is the world’s largest ed tech company, generating $4.8B ARR with 18,000+ employees across 70+ countries.

• Created OD CoE to improve performance management, employee development, and operational efficiency

• Achieved $2.2M in operational savings by leading organizational restructure across 9 teams and 500+ employees

• Designed employee lifecycle support model, including onboarding framework and ongoing engagement metrics

• Partnered with HRBPs to implement talent management framework by leveraging quantitative and qualitative data

• Launched enterprise coaching initiatives, feedback mechanisms, and team collaboration practices

​​​​​

​​Director of Business Operations | Pearson | Centennial, CO | June 2008 – August 2013

• Scaled a high-growth division from $15M to $102M while restructuring workforce with equity lens

• Led enterprise-wide organizational design and workforce transformation to support rapid divisional expansion

• Standardized performance management, KPIs, and MBO frameworks to enhance operational accountability

• Built team from 6 members to 45 + contractors while overseeing performance management and development

• Upskilled team members through DEI aligned L&D programs, coaching, and mentorship

​​

Director of Project Management| McClain Finlon Advertising | Denver, CO | April 2007 – February 2008

McClain Finlon is an award-winning boutique advertising and marketing agency, serving global clients such as Comcast.

• Implemented a new Project Management Office that was scaled and adopted across agency

• Achieved over $500K in operational savings by establishing operational governance and PM methodologies

• Managed matrix teams across full-cycle project design, development, and delivery for high profile client accounts

​​​​​

Manager of Account Operations | Ogilvy-Leopard Communications | Broomfield, CO | December 2005 - April 2007

​Ogilvy is a global marketing and comms agency, generating ~$1B+ ARR with 10,000+ employees across 80+ countries.

• Oversaw operations and service delivery across key client accounts while ensuring contract terms and SLAs

• Delivered 100% of projects on time and within budget

• Led cross-functional teams of sales, marketing, and production to support account growth

• Improved operating procedures and established best practices to ensure scalability and quality service delivery

​​​

Senior Project Manager | Digitas Inc. | Boston, MA | January 2001 - August 2005

Digitas is a global marketing and technology agency, generating ~$600M ARR with 3,500+ employees worldwide.

• Managed large-scale technology projects with executive clients, agency account management, and production teams

• Contributed to $1M+ in account growth by managing and delivering high-visibility client projects

• Oversaw project scope, milestones, resource allocation, and risk management to deliver high-impact results

​

Regional Technology Manager | Chubb Group | Philadelphia, PA; Warren, NJ; Boston, MA | June 1994 - January 2001

Chubb is the world’s largest publicly traded property & casualty insurer, generating $57B ARR with 40,000+ employees.

• Founded and led a new enterprise IT Team to support sales and operations (subsequently instituted nationally)

• Managed project delivery of software and hardware implementations, user training, and tech support for over 300 people across four office locations

• Supervised, coached, and managed a staff of seventeen Customer Service Representatives

​​​​​

​​​​​

EDUCATION

• Master of Professional Studies, Organization Development and Change / Pennsylvania State University, PA (expected May '26)

• Bachelor of Arts, Art History and Studio Art / Dickinson College, PA​​​

​​​​​

​

CERTIFICATIONS

• SHRM-SCP Certified

• Prosci/ADKAR Change Certified

• 360 Coach Certified

• SCRUM Certified

• Workshop Facilitation: Appreciative Inquiry | Change Leadership | Crucial Conversations | DISC | New Leader Assimilation | Situational Leadership | Strategic Modeling | Strength’s Finder | Team Assimilation | Unconscious Bias

​​​​​

​​

VOLUNTEER

Board Member, Pennsylvania Center for Adapted Sports (PCAS)

• Provide strategic oversight to advance the mission of inclusive sports and wellness programs for individuals with disabilities

​

​