PROFILE

• Strategic HR and Organizational Development leader with 20+ years of experience developing people strategies that align workforce capabilities, organizational design, and talent management across large, complex, matrixed organizations.

• Trusted advisor to senior executives with demonstrated success guiding organizational growth, strategic workforce planning, performance management, and transformational change.

• Combines HRBP leadership, Organizational Development Center of Excellence experience, and operational expertise to strengthen organizational capability and produce measurable workforce solutions.

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EXPERIENCE

Director, HR Business Partners, Medical Group | ChristianaCare | Wilmington, DE | Oct 2025 – Sep 2026

ChristianaCare is Delaware’s largest nonprofit health system and the largest academic medical center across the region.

• Led strategic HR partnership for a 3,200+ employee division, advising executives on workforce strategy, operating-model effectiveness, organizational change, and talent priorities aligned with business performance across a complex, multi-state environment.

• Strengthened cross-functional HR services by establishing governance, service level agreements, and role clarity across five HR CoEs (Talent Acquisition, Total Rewards, Employee Relations, Technology, Organization Development).

• Integrated AI into quarterly workforce analytics, identifying trends and translating data into executive insights and decision making; supported 125+ documented employee action plans.

• Supported enterprise Epic EHR adoption for caregivers across four states through change communications, leader enablement, workforce readiness, role clarification, and go-live preparation.

• Enabled the launch of two new Health Plex locations by leading workforce planning, predictive analytics, and staffing forecasts to align talent requirements with operational needs.

• Designed and introduced HRBP competency framework, success profiles, and standardized partnership practices to strengthen team capability, improve talent selection, and establish consistent service expectations across client groups.

• Developed practical leader tools and workforce solutions supporting manager effectiveness, performance management, caregiver retention, change readiness, and critical frontline roles.

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Area Director, Sr Strategic Talent Partner | Bayada | West Chester, PA | January 2020 – June 2025

Bayada is a $1.5B+ nonprofit with 30,000+ employees delivering home health services across the globe.

• Advised executive leaders on workforce planning, leadership pipeline, employee development, and organizational design; promoted within two years to lead strategic talent partnership for the organization’s fastest-growing divisions.

• Supported 18% year-over-year growth across a division of 15,000+ employees by partnering with operational executives and HR CoEs to align frontline workforce strategies, organizational structures, talent priorities, and scalable people practices with business needs.

• Drove a 9% year-over-year increase in employee engagement by leading AI-informed culture initiatives, employee listening strategies, and targeted action planning.

• Improved internal promotions by more than 60% over three years through integrated talent reviews, performance calibration, succession planning, and targeted leadership development; partnered with Compensation to assess and ensure salary alignment, internal pay equity, and bonus incentive opportunities.

• Achieved 100% compliance across talent review cycles by designing and operationalizing scalable talent management frameworks, role-based competencies, and performance calibration processes.

• Reduced employee relations case escalations by more than 35% through executive consultation and consistent HR practices; led and conducted the interactive process associated with high-profile employee leave and accommodation requests, collaborating with relevant stakeholders to evaluate and identify appropriate win-win solutions.

• Designed and launched an Emerging Leadership Program, owning program strategy, participant selection criteria, curriculum design and delivery, post-program reinforcement, and alumni engagement; more than 60% of program graduates advanced to leadership roles.

• Strengthened leadership pipelines and manager capability through 80+ leadership development workshops.

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Director of Organization Development | Pearson | West Chester, PA | August 2013 – July 2019

Pearson is the world’s largest ed tech company, generating $4.8B ARR with 18,000+ employees across 70+ countries.

• Established and led an Organizational Development Center of Excellence supporting North American higher education technology and commercial operations, aligning leadership development, talent management, and organizational effectiveness with business growth.

• Delivered $2.2M in operational savings by leading organizational redesign across nine teams and 500+ employees, realigning structure, roles, operations, and workforce capabilities to support business growth and priorities.

• Drove a 10% increase in internal promotions by developing talent identification, performance coaching, and leadership development practices across North American operations.

• Assessed organizational capabilities, identified workforce challenges, and implemented practical talent and leadership strategies that strengthened organizational effectiveness and business performance.

• Redesigned employee lifecycle model that measurably improved employee experience by connecting onboarding, employee development, career laddering, and engagement measures.

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​​Director of Business Operations | Pearson | Centennial, CO | June 2008 – August 2013

• Scaled a high-growth division from $15M to $102M while restructuring operational and sales workforce.

• Led enterprise-wide organizational design and workforce transformation that enabled rapid divisional expansion.

• Standardized performance management, KPIs, and MBO frameworks to enhance operational accountability.

• Built team from 6 members to 45 + contractors while overseeing performance management and development.

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Director of Project Management| McClain Finlon Advertising | Denver, CO | April 2007 – February 2008

McClain Finlon was an award-winning boutique advertising and marketing agency that serviced global clients.

• Implemented a new Project Management Office that was scaled and adopted by the agency.

• Achieved over $500K in operational savings by establishing operational governance and PM methodologies.

• Led a team of Project Managers to support full-cycle project design, development, and delivery for high profile clients.​

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Manager of Account Operations | Ogilvy-Leopard Communications | Broomfield, CO | December 2005 - April 2007

Ogilvy is a global marketing and comms agency, generating ~$1B+ ARR with 10,000+ employees across 80+ countries.

• Led cross-functional teams of design, marketing, sales, and production to support successful account growth.

• Managed project contract terms and SLAs while delivering 100% of projects on time and within budget.

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Senior Project Manager | Digitas Inc. | Boston, MA 

Digitas is a global marketing and technology agency, generating ~$600M ARR with 3,500+ employees worldwide.

• Managed large-scale technology projects with executive clients, agency account management, and production teams.

• Contributed to $1M+ in account growth by managing and delivering high-visibility client projects.

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EDUCATION

• Graduate Studies in Organization Development and Change, Penn State University, PA (expected 2027)

• Bachelor of Arts, Art History and Studio Art, Dickinson College, PA

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CERTIFICATIONS

• Certified SHRM-SCP, Prosci Change Management, 360 Coaching, DiSC

• Workshop Facilitation: Appreciative Inquiry, Change Leadership, Crucial Conversations, DiSC, New Leader Assimilation, Situational Leadership, Strategic Modeling, CliftonStrengths, Team Assimilation, Unconscious Bias

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VOLUNTEER

Board Member, Pennsylvania Center for Adapted Sports (PCAS)

• Provide strategic guidance to advance inclusive sports and wellness programs for individuals with disabilities.

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SKILLS

Strategic HR: Workforce Strategy and Implementation, Employee Engagement and Relations, Talent and Leadership Development, Succession Planning, Total Rewards, HR Operations, Compliance

Org Dev: Change Leadership and Enablement, Organizational Design, Project Management, Learning and Development, Leadership Capability, DEI Alignment

Analytics and Systems: HR Data and Analysis, AI Enablement, HRIS Management and Migration, Workday, ATS

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