"From day one, Jacob demonstrated an exceptional ability to balance strategic thinking with hands-on execution. He partnered to support our leadership development and succession planning work with clarity and purpose, always aligning talent initiatives with broader business goals. His ability to communicate complex ideas in a clear, thoughtful way made him a trusted advisor to leaders at all levels.

​

Jacob built strong, authentic partnerships across the business, bringing a deep understanding of operational priorities and helping to translate them into meaningful talent strategies. He approached employee relations with compassion and sound judgment. Above all, Jacob is outcome-oriented, grounded in values, and committed to driving lasting impact through people. He is one of those rare HR professionals who combines heart, insight, and execution. Any organization would be lucky to have him on their team."

- ​​Cris Toscano / President, Skilled Nursing at BAYADA Home Health Care

​

​

"Jacob’s vision, commitment, and collaborative approach have left a lasting impact on BAYADA, helping to ensure the organization’s continued excellence in care, leadership, and talent development. Jacob was the driving force behind several innovative initiatives, including the design and launch of the CSM Accelerated Development Program, which has empowered a new generation of leaders and strengthened BAYADA’s leadership pipeline. His ability to build consensus across divisions and engage stakeholders at every level resulted in the creation of impactful leadership resources grounded in BAYADA’s core values. He led the development of BAYADA’s talent review process, cultivating a culture of open feedback, accountability, and continuous growth among teams and their supervisors. Jacob also spearheaded the creation of strategic role profiles that now serve as foundational tools for performance management, training, and succession planning.​"​​​

- Donna Heatherly / President, Habilitation and Behavior Health Services at BAYADA Home Health Care

​​

​​

"If you are looking for a transformational HR leader who can turn business strategy into action while promoting a culture of high-performance and collaboration, I can't recommend Jacob highly enough. I was lucky to partner with Jacob in my role within the Talent Management Center of Excellence, and he consistently brought an insightful business perspective that served as a connector between our COE and the business ensuring our strategies were not only aligned but also practical, relevant and impactful. Jacob was always the first to volunteer to support us in providing feedback on our solutions, co-facilitating DISC, performance management and talent review sessions, co-developing team effectiveness solutions, and many other projects, which were beyond the scope of his role.

Jacob served not only as a strong business partner but also as a seasoned organization development professional in the areas of talent development, coaching and mentoring, and team effectiveness. His thoughtful and collaborative style made him a trusted and value partner in all of our initiatives."

- Nancy Brickman / Director, Talent Management at BAYADA Home Health Care

​​

​​​

"Our team’s success would not have been possible without Jacob’s vision, business acumen and ability to establish our operational structure. Jacob founded our operational processes that provided structure where none existed. As an excellent organizer and communicator Jacob is able to work effectively with multiple operational teams, drawing everyone onto the same page with shared goals."

- Ed Dillon / Vice President of Sales at Nebraska Book Company, Inc.

​​​

​​

"The Org Enablement work he did for and with my team was stellar. We were a new team tasked with changing our go-to-business tactics and encouraging our client to evolve, all in a very challenging business environment. Jacob’s leadership and expertise in coaching us, facilitating Crucial Conversations (Patterson Grenny et.al.) and leading us in Speed of Trust (Covey), had an immediate impact on how we thought about our mission, and how we worked with our client and each other. Personally, I made sure I learned from Jacob every chance I got. Always the utmost professional, he is an all-in strategic business partner who has the ability to measurably improve the method in which a team achieves their goals."

- Meg Rockman / Marketing Strategist and Operations Leader

​​​

​​​

"Jacob is a rare gem with expertise in a variety of areas that organizations need to be paying attention to. I had the pleasure of Jacob reporting to me for two and a half years. During this time, he grew a successful Organizational Enablement team whose mission was focused on leadership and professional development, needs assessment, organizational culture & effectiveness, communications, and strategic planning. He and his team led various large-scale initiatives for the North America Services organization (500+) such as Speed of Trust and Crucial Conversations. As an individual, Jacob is one of the most thoughtful people I have had the pleasure of knowing and working with. He is deliberate in his intentions and strives to be a kind and compassionate leader. He is passionate about organizational development and how it can be optimized for companies to achieve the most success."

- Julie Smetana / Vice President, Operations for Pearson Online Learning Services

​​

​​

"In this role Jacob was a critical part of our Strategic Customer Engagement leadership team. This was a newly formed division which brought together multiple existing and new teams under one umbrella, and Jacob was the glue that helped pull us, and hold us, together. His leadership in activities that he clearly owned was outstanding, and operational excellence was not only his goal but most often the outcome too. What impressed me most, however, was his willingness and ability to jump in and provide leadership and support in numerous situations that didn’t clearly fall under his umbrella. As a new division with lots of moving parts having Jacob as a teammate was invaluable and I would have been lost without Jacob’s commitment on building better processes and systems for the future.

 

In all the roles I’ve seen Jacob in, his professionalism, drive for operational excellence, and his focus on delivery came through in every situation. Combined with his sense of humor and even-keeled personality, Jacob was a pleasure to work with. He’s the type of guy that not only helps define a positive culture, but also lives it day-in and day-out."

- Steve Ast / Vice President, Client Partnerships at Ruffalo Noel Levitz

​​

​​​

"Jacob knows and understands the project management field. He is incredibly adept at the required process and structure to lead clients through strategic and tactical projects off- or online. He is willing to push the boundaries if he sees inefficiencies; and, works to develop the best system for a client or a project."

- Lynda Calhoun / Marketing Leader and Digital Strategist for Big Data

​​​​

​​​​​

"Jacob's natural ability to sort through and navigate the fine details of a larger strategic vision enabled his team to effectively roll out several large initiatives for our services team of over 500 people. He succeeded in setting up an effective team early on by fostering opportunities for each individual on his team to shine. This quickly established trust and cohesion among the team. Jacob enabled a team culture of celebrating our success along the way by offering time in each team meeting for a success share. He was a thoughtful mentor to his reports - listening and learning first, and then offering his seasoned advice to consider in working through a business challenge. Jacob focuses on the positive attributes of his direct reports, helping them truly understand their strengths, as well as designing activities to leverage those strengths.

It was in supporting him with the Crucial Conversations training coordination, that I really understood what an engaged and patient leader Jacob was. As we planned the fine details for these multi-location trainings, fluctuating business changes meant occasional shifts to our plans. With each change, he would calmly communicate how we were going to pivot and move forward. Jacob's acceptance and decisiveness in working with business changes were an integral piece of the success in planning this training.

I am incredibly grateful to have had the opportunity to work on Jacob's team and experience true, authentic leadership. He is the type of manager that will always show up for his team members, and the type of employee that will champion the mission of his company. As a leader and a manager, Jacob has my highest recommendation, and I hope we have the chance to work together again one day."

- Jenn Wiszowaty / Operations Analyst

​​​​​